Our Lettings Process


If you are interested in our Lettings and Property Management services in Sheffield, you can rest assured that your investment will be in capable hands and will be expertly taken care of. At Dove, we ensure Landlords have a hassle-free, affordable and transparent service. 

Initial Lettings Consultation: 

  • We will begin the process with a free, no-obligation assessment of your property, conducted by our experienced Lettings Manager.

  • We will always offer an honest and helpful analysis of the rental prospects of your property. We will advise accordingly so that we can together reach a clear decision as to the best way forward to maximise your rental income and protect your investment.



  • After a To Let Board, photographs and floor plans have been organised, the Lettings process will start with extensive and  committed marketing of the property across multiple platforms and our own high ranking website.

  • We use targeted mailshots to our database of thousands of current and previous customers, driving them to our website. 

  • We advertise on Social Media platforms and will typically appear at local Housing Fairs promoting our brand and our properties, attracting the best tenants to your property and achieve the best rental price possible.

  • We will carry out viewings of the property and will contact customers for feedback


Tenancy Agreement:

  • Once we have conducted  a successful property viewing and prospective tenants have been secured, we will handle all aspects of the administrative process in getting the tenancy agreement signed.

  • Tenants’ deposits will be taken and stored in a government-approved deposit protection scheme with My Deposits.

  • Application forms will be taken, terms negotiated and the tenants will be typically signed to a Joint and Several Assured Shorthold Tenancy agreement. Rent payments will then be put in place ready for the tenancy to begin.


Full Management of the Tenancy:

If you choose Dove Properties to manage the tenancy, then once the tenants are ready to move into your property and have collected their keys from us, our highly-trained Property Management department will be on call to deal with issues that may arise.


Repairs and Maintenance:

  • Our experienced property managers will deal with day to day routine maintenance and repairs, liaising with the tenants, contractors and yourself where required.

  • Our team will carry out the renewal of the certification of the property including Gas and Electrical

  • We will carry out routine maintenance inspections to help ensure the safety of your property and hopefully get ahead of any issues before they’re able to cause a problem for yourself or your tenants.

  • We can also, if required, liaise with Sheffield City Council regarding all HMO licencing issues (if applicable).

  • We have access to a wealth of trusted, reliable and local contractors, who will all endeavour to look after your investment 

  •  We will also liaise with tenants in the rare instance of a tenancy deposit dispute.


Rent Collection:

  • If you choose our Full Management or Lettings and Rents Collection services, during the tenancy, we will collect the rent from your tenants and provide a regular statement of account and transfers to your account.

  • Transparency is key and any expenditure is detailed and receipts/invoices provided so you know where your money is being spent.

  • Should it be necessary, we will chase tenants for any non-payment of rent and keep you appraised of the situation


Client Money Protection:


For peace of mind to our Landlords, we have Client Money Protection ensuring your rent monies are safe and protected. We are also members of the NRLA, CMP Protect and Independent redress provided by The Property Ombudsman (Lettings) registration number D6774.  For more information about our lettings and property management services, or to arrange a property appraisal, please contact info@doveproperties.co.uk